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 * https://quilljs.com/
 * Copyright (c) 2014, Jason Chen
 * Copyright (c) 2013, salesforce.com
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8px}.call-meta{display:flex;flex-wrap:wrap;gap:10px;font-size:.82rem;color:var(--text-muted);margin-bottom:8px}.email-card-call{border-left:3px solid var(--accent)}.call-remarks{max-width:280px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.c360-timeline{list-style:none;margin:0;padding:0;display:grid;gap:10px}.c360-event{padding:12px 14px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--bg-subtle)}.c360-event-head{display:flex;justify-content:space-between;gap:12px;margin-bottom:6px}.c360-event-kind{font-weight:600;font-size:.85rem}.c360-event-body{display:flex;flex-wrap:wrap;gap:8px;align-items:baseline;font-size:.88rem}.c360-event-body .ticket-num{font-weight:600}.c360-page .report-panel{padding:20px 22px}.c360-page .stat-cards{margin-bottom:20px}.c360-page .reports-grid{margin-top:0}.create-ticket-page .create-ticket-form{display:grid;gap:16px;max-width:820px}.form-section{padding:20px 22px}.form-section-title{display:flex;align-items:center;gap:8px;margin:0 0 6px;font-size:1rem}.form-section-title svg{color:var(--accent-dim);flex-shrink:0}.form-section h3{margin:0 0 6px;font-size:1rem}.section-hint{margin:0 0 14px;font-size:.88rem}.input-icon-wrap{position:relative}.input-icon-wrap .field-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--text-dim);pointer-events:none}.input-icon-wrap input{padding-left:38px;width:100%;box-sizing:border-box}.create-ticket-page .field-row{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end}.create-ticket-page .field-row .field{flex:1;min-width:180px}.lookup-btn{display:inline-flex;align-items:center;gap:6px;height:42px}.customer-match-card{display:flex;align-items:flex-start;gap:14px;margin-top:14px;padding:14px 16px;border-radius:var(--radius-sm);border:1px solid var(--success);background:var(--success-soft)}.match-icon{color:var(--success);flex-shrink:0;margin-top:2px}.match-title{font-weight:600;font-size:1rem}.match-meta{font-size:.85rem;margin-top:4px}.lookup-notice{display:flex;align-items:center;gap:8px;margin-top:12px;font-size:.88rem;color:var(--text-muted)}.lookup-warn{color:var(--warn)}.intake-channels{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px}.intake-option{display:grid;gap:6px;padding:14px;border-radius:var(--radius-sm);border:2px solid var(--border);cursor:pointer;transition:border-color .15s,background .15s}.intake-option:has(input:checked),.intake-option.selected{border-color:var(--accent);background:var(--accent-soft)}.intake-option input{position:absolute;opacity:0;pointer-events:none}.intake-icon{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:10px;background:var(--bg-subtle);color:var(--accent-dim)}.intake-option.selected .intake-icon{background:#fff;color:var(--accent)}.intake-label{font-weight:600;font-size:.92rem}.intake-hint{font-size:.78rem;line-height:1.35}.checkbox-field{display:flex;align-items:center;gap:8px;margin-top:8px;font-size:.9rem}.form-actions{display:flex;gap:10px}.survey-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(160deg,#f0f9ff,#f8fafc)}.survey-card{width:min(420px,100%);background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:32px;box-shadow:var(--shadow-lg);text-align:center}.survey-icon{width:56px;height:56px;margin:0 auto 16px;border-radius:16px;display:flex;align-items:center;justify-content:center;background:var(--accent-soft);color:var(--accent-dim)}.survey-icon-success{background:var(--success-soft);color:var(--success)}.survey-card h1{margin:0 0 8px;font-size:1.5rem}.survey-card .rating-row{display:flex;justify-content:center;gap:10px;margin:20px 0}.rating-btn{width:44px;height:44px;border-radius:50%;border:2px solid var(--border-strong);background:#fff;font-weight:700;cursor:pointer;transition:all .15s}.rating-btn.on{background:var(--accent);border-color:var(--accent);color:#fff}